Building on more than fifteen years of research and analysis, Harward and Taylor have identified eight key process areas that distinguish high-performing training organizations from the rest. These areas include strategic alignment, content development, delivery, diagnostics, reporting and analysis, technology integration, administrative services, and portfolio management. This updated edition reflects their latest findings, offering organizations practical tools to adapt to today's dynamic workforce and align learning initiatives with core business objectives.

"As the business world evolves, our goal with this book is to provide learning leaders with the latest data and information, helping them refine their strategies and focus resources where they'll drive the most value," said Ken Taylor, CEO of Training Industry, Inc.

Key Highlights of the Book

• Eight Key Process Areas - a comprehensive focus on the training processes that deliver the highest impact, from strategic alignment to technology integration
• Evidence-Based Best Practices - insights drawn from years of validated research that can be realistically implemented in diverse organizational contexts
• Practical Solutions for Today's Learning Challenges - tools to diagnose and overcome obstacles to learning in modern organizations
• Roadmap for Success - Step-by-step strategies for implementing lasting changes that align with evolving business and learner needs.

Doug Harward, founder of Training Industry, Inc., added, "In today's business world, training is a key driver of performance. With this book, we've distilled the practices of the most successful training organizations into actionable steps that will help L&D leaders ensure their programs are successful."