Artificial intelligence (AI) is no longer science fiction, but for most organisations around the world, it's still the unknown. For Volume, however, this once dream is now a reality.

Having allayed any fears about AI-job-stealing robots and even - according to Cambridge University's Stephen Hawking - the annihilation of mankind, Volume has positioned itself as leaders in AI with its Centre of Excellence for artificial intelligence, machine learning, and smart machines: Volume.XO.

As one of a few companies globally to have applications in market with IBM Watson, Volume is optimising human performance through smart machines, relieving workers from the mundane, actively addressing sales performance, and revolutionising the treatment of mental wellbeing.

In the world of L&D, know-as-you-go learning technologies have enabled Volume to provide real-time performance support that ensures staff are market ready from day one. And, by integrating virtual-reality headsets, Volume is now looking to create innovative immersive-learning experiences.

Using AI platforms like IBM Watson, Volume is bringing learning to life and waving goodbye to traditional one-way processes, with pupils, employees, or similar, taking time to complete on- or offline courses.

Next month, Volume is set to launch its digital concierge - one the world's first cognitive websites - which interacts with users through natural-language responses and detects how engaged they are to create two-way learning experiences.

It's clear for all to see: AI is ripping up the business rulebook, making it more difficult for business leaders to innovate. Now, by keeping pace in this AI space, Volume looks forward to helping L&D organisations remain competitive and profitable, both today and tomorrow.