Medical Sector

SMART Training Mitigates Risk for Healthcare Providers

Dallas, TX (USA), February 2011 - Raytheon Professional Services LLC, a subsidiary of Raytheon Company RTN, and Baptist Health have signed an agreement to deliver Synergistic Medical and Resource Team (SMART) training to healthcare systems. The training enables medical staff to prevent or mitigate patient safety threats originating from human interaction and systemic error.




"Raytheon believes, as we do, in improving the quality of healthcare and reducing medical errors", says Judi Miller, director of the Institute for Patient Safety and Medical Simulation. "They will help us reach other organizations that are interested in positively changing their culture to one of safety and quality", she adds.

SMART training ensures the best possible performance, even in stressful situations - such as in emergency rooms or trauma centers - by making sure that all information is communicated clearly and understood by all.

"In today's changing healthcare environment, the act of balancing accurate treatment and patient satisfaction provides a challenge for managing learning costs, access, and quality", comments Raymond Matteson, director of global business development for Raytheon Professional Services.

"Baptist Health's Institute for Patient Safety and Medical Simulation needed a partner who could bring best practices in learning design to SMART training and scale it for delivery to a broader audience", he continued.

The Institute for Patient Safety and Medical Simulation is a partnership between Baptist Health and Auburn University. The Institute's mission is to improve the quality of healthcare while reducing the likelihood of medical errors. The 22,500-square-foot facility was conceived as a training center for new and experienced healthcare professionals. The training teaches physicians, nurses, nursing students, residents, medical students, respiratory therapists, pharmacists, paramedics, and other healthcare professionals through a unique combination of simulation training and an emphasis on SMART training.