The course is designed to provide a decision-making framework to approach ethical and cultural dilemmas as faced in a business environment. Learners are given a summary of their personal responsibilities under the FSA principles and the opportunity to apply them under a series of scenarios that are selected according to their role. For approved people, the scenarios also provide practice and feedback in dealing with situations under the APER code.

Scenarios raised in the course throw up "grey" areas that are explored through detailed feedback. The course can also be tailored to incorporate particular elements of a firm's internal policies and values. The course includes a series of "quick-fire" questions to check understanding of the material covered as well as related conduct of business issues.

According to Eukleia's Senior Associate and course author Liz Hornby, "In the months since the publication of policy statement PS 10/18 on competence and ethics, in which the FSA expressed their concerns about the understanding of APER among the 'approved-persons' population, we have seen an increasing requirement from our clients for training on ethics and the APER code."

The course has also been designed to provide the "gap-fill" ethics requirements for the Retail Distribution Review (RDR). Eukleia Training is a CISI-accredited training provider, and this course constitutes thirty minutes of CPD credit on ethics.