FRESSNAPF employs 10,000 employees across 12 European countries in 1,400 stores.  They chose Saba's LMS, Learning@Work, to help them better engage and develop their workforce and advance their mission of excellence in customer service and satisfaction across their extensive European retail network. With Saba Cloud, they are able to facilitate consistent training, social collaboration, and knowledge transfer between employees, while providing courses that are language specific to each country's needs.

The FRESSNAPF Group is dedicated to making the life of pets and "pet parents" easier, better, and happier by providing expert pet advice to the customers they serve. With Saba, FRESSNAPF employees receive continuous training and education to ensure that they are always up to date and can better understand the needs of pets and their owners.

"We were looking for a modern system that promoted a culture of learning and collaboration," said Kathrin Sommer, the Head of Continuing Professional Development (FRESSNAPF Academy) at FRESSNAPF. "Saba Cloud allows for our employees at all of our locations to develop their expertise through robust and collaborative training and education, so they can best serve the needs of animal lovers and pet owners. I'm very happy to celebrate the tenth anniversary of the FRESSNAPF Academy this year with new innovative and handy opportunities to push learning culture and activities."

Saba's intelligent talent-management platform ensures a more meaningful way for employees to engage and align learning with corporate goals and objectives. Using real-time insight and predictive and prescriptive analytics, it continually delivers personalised and engaging recommendations on learning courses, with the context needed to help all the organisation’s employees succeed and advance their skills and knowledge.

"FRESSNAPF is an organisation dedicated to investing in the development of its people, so they can, in turn, serves the unique needs of their customers," said Paige Newcombe, Chief Customer Officer at Saba. "We're proud to partner with them as they work to further advance their leading learning and development programs and create an even more engaged, collaborative and customer-focused environment for their workforce across Europe."