Behind the Magic

Disney Institute Launches New Online Courses

Lake Buena Vista, FL (USA), January 2021 - Disney Institute has re-imagined its offerings, unveiling a full lineup of new online courses for business professionals. Led by Disney Institute facilitators and featuring special presentations by Disney theme park and resort leaders, new on-demand courses start at $49 per person, and new online live courses start at $499 per person. All courses are available to business professionals in the United States and most Canadian provinces.

Disney Institute online courses now offer an innovative and convenient way for anyone to obtain high-quality professional development training from the comfort of their home or office. Each course covers timely concepts critical for business leaders of today and tomorrow, including valuable insights based on Disney parks’ and resorts' time-tested best practices in the areas of leadership excellence, employee engagement, and quality service. These insights can easily be adapted and applied to benefit those working in a wide variety of industries to help them achieve greater success.

"Never before has Disney Institute training been so readily available to individuals and organizations seeking to learn the Disney approach," said Jeff James, Vice President and General Manager, Disney Institute. "Through our innovative online learning platform, both individuals and organizations now have access to world-class training in a variety of price points, course durations, and learning modalities to suit many different budgets, professional development needs, and talent development goals."

The new Disney Institute on-demand courses range from $49 to $199 per person, per course and are an innovative, self-paced learning experience. Each course features multiple learning modules and a collection of engaging video presentations hosted by Disney Institute facilitators who draw upon their personal Disney leadership experience to bring learning to life. Courses also include downloadable reference materials and a personalized certificate of completion, which learners can print and frame as a keepsake to commemorate their achievement.

Each on-demand course takes approximately between 45 minutes and 3.5 hours to complete, depending upon the topic and individual learner's pace. The online learning is flexible, allowing individuals to complete the course(s) on their own schedule, at their own pace.

Learners can opt to view all course modules within a single day as one complete session or complete the modules individually, over time. Learners will retain access to each on-demand course for up to one year (365 days) from the date of purchase, meaning they can go back and review videos and learning materials whenever they need a knowledge refresher throughout the year.

Current Disney Institute On-Demand Courses are

  • Leadership Essentials: Collaboration
  • Leadership Essentials: Everyone Can Lead
  • Employee Engagement Essentials: Intentional Listening
  • Employee Engagement Essentials: Power of Recognition
  • Service Essentials: People Make the Difference
  • Service Essentials: Owning the Service Moment
  • Disney's Approach to Leadership Excellence
  • Disney's Approach to Employee Engagement
  • Disney's Approach to Quality Service

 

The new Disney Institute online live courses are priced at $499 per person, per course. They offer a five-hour, interactive online learning experience during which professionals learn in real time as Disney Institute facilitators present live from the Disney Institute studios in Lake Buena Vista, FL, via videoconferencing technology. Guided discussions of key concepts are paired with compelling videos and activities that bring business insights to life, showcasing behind-the-scenes looks at operational best practices from Disney theme parks and resorts.

Participants also have the opportunity to meet other professionals in a wide variety of industries and learn from one another by engaging in small-group breakout sessions and activities. Online live courses also include downloadable reference materials and a personalized certificate of completion, which learners can print and frame as a keepsake to commemorate their achievement.

The current Disney Institute Online Live Courses are

  • Disney's Approach to Leadership Excellence
  • Disney's Approach to Employee Engagement
  • Disney's Approach to Quality Service

Previously, Disney Institute had only offered in-person courses available onsite at Walt Disney World Resort in Florida and Disneyland Resort in California. The new online course format opens up a world of possibility for individuals who previously may not have had the time or budget to travel to a Disney destination to take an in-person Disney Institute course.

Jeff James added, "Although we still hope to be able to offer in-person courses at a future date, it's clear right now that online learning has become the catalyst for driving interest and urgency in personal and professional growth. We're seeing strong demand for this offering and are hearing very positive feedback from those who have already taken the new online courses. We are thrilled to have this opportunity to re-imagine what online learning can be."