Using the National Occupational Standards for Management in conjunction with the Performance Pound™, The ROI Academy™ can now offer a standard management framework ideal to all employers, enabling them to assess current management skills and performance, identify training needs, and measure improvement over time.

This framework allows employers to compare the skill level of their managers against a nationally recognised benchmark to see the level at which they should be performing and identify areas in which there is room for improvement.

Academy Founder and Director Hedda Bird says: "We are delighted to have made an agreement with the Management Standard Centre to license these standards, enabling us to make them more widely available in a practical format."

The ROI Academy™ is a division of 3C Associates, a learning and development consultancy based in Henley-on-Thames, Oxfordshire. The ROI Academy™ focuses on return on investment in training and training evaluation and runs year-round open programmes.

3C also offers corporate training, including customer-service training, supervisor training, management-development training, contact-centre training, consultative sales training, telephone-sales training, business skills, and more.