He explains that employees are struggling to cope under an ever-increasing volume of information, new skills requirements, business change, compliance, and new procedures.

"The learning that the majority of L&D departments deliver is failing to lead to the new skills that their employees need and is falling a long way short of positively affecting performance. Many, under increasing budgetary pressures, are cutting training time and relying on the promise of eLearning and blended learning to solve the problem.

But this is simply never going to work, and a fundamental shift in approach is needed", says Mosher. "Traditional training and eLearning are needed initially, but when processes change or when something goes wrong, learning must occur in the workflow and be role and context sensitive for it to directly address the performance issue of the employee", he continues.

Ontuitive offers its concept of "Just Enough Learning" as a remedy: a six-point model that starts with an employee's moment of learning need and, without employees leaving their workflow, provides just the right amount of learning to correct the performance issue, escalating through further learning resources until the right answer is found.

Ontuitive is the new name of the performance-support and services provider LearningGuide Solutions.