Email Etiquette

Training Offers Cure to Information Overload

London (UK), November 2011 - An email-etiquette course that saves employees 31 minutes each day, cuts inboxes by 40%, and reduces unnecessary email traffic by 25% is being offered as a behavioural solution to email overload.




The course, from email etiquette training consultancy Emailogic, teaches people to deal with email overload and manage their email more efficiently. With the average corporate user sending 112 emails every day, the productivity gains to be made from email etiquette training are not to be underestimated.

Marc Powell, MD of Emailogic says, "We get consistent statistics back from people who attend our courses saying that they are saving 31 minutes per day, every day. That's seventeen days a year, saved by managing email better. It is all common sense - but not common practice - which includes breaking peoples' proven addiction to email."

He continues, "The solution to email overload is not simply a technical one. At Emailogic we concentrate on changing human behaviour." Emailogic training has been delivered to hundreds of organisations and thousands of employees both in the UK and worldwide via seminars, webinar, or eLearning.

The astonishing results that Emailogic achieve are highlighted in their many case studies - one example is The Wellcome Trust - where over fifty percent of staff took part in the Emailogic training.

Bob McLean, Information Governance Manager at The Wellcome Trust at the time, said, "Before Emailogic's training we were simply overwhelmed with email. Staff just didn't know whether to keep or delete their emails, and we knew we needed training to deal with what was becoming an increasingly large problem."

It created impressive results. After ten years of building up emails, the Trust was able to delete thirty percent build-up of unnecessary emails. Staff saved - on average - 34.5 minutes every day and were able to spend this time on other projects.

The Emailogic training was, according to Bob McLean, "the most highly attended training course we've ever run." Emailogic's award-winning ninety-minute training is used by public and private-sector organisations including L'Oreal and Gloucestershire Police and can be delivered in person by Emailogic, by a company's trainers, or by webinar, video conference, or eLearning.