Human Resources

Performance and Talent Management

Manchester/London (UK), August 2009 - Cornerstone OnDemand Inc. has announced that Manchester Airport Group (MAG), the UK's second-largest airport operator, is using Cornerstone's Software-as-a-Service (SaaS)-based talent management solution to support its people strategy.




A core element of the strategy is embedding employee performance management, ensuring that all colleagues have quality-review conversations with their line managers. About 2,700 MAG managers and colleagues will have access to Cornerstone's comprehensive online solution for goal setting, performance reviews, and development planning.

MAG's four airports - Manchester, East Midlands, Bournemouth, and Humberside - serve more than 29 million passengers every year. In an effort to evolve the company's approach to performance management, MAG's human resources team formed an internal task force to identify opportunities for improving employee engagement and the development of high performers. This included investing in a new technology solution.

"Feedback from managers and colleagues indicated the need to migrate to a system that would provide timely access to critical information and offer comprehensive reporting functionality", said Sharon Bell, Programme Delivery Manager, Group Strategy for Manchester Airport Group. "There also was a need to establish a consistent performance management approach across the organisation."

MAG's initial rollout of Cornerstone's software has been small scale, focusing on Bournemouth Airport and colleagues in certain group functions. "We look forward to continuing to work with Manchester Airport Group as it aligns upper management's vision for the organisation with the everyday performance of its workforce", said Vincent Belliveau, General Manager, EMEA for Cornerstone OnDemand.