Zurich (CH), October 2009 - LINE, provider of learning and communications solutions, has announced the global roll-out of a new programme of sales refresher training developed for client managers at Swiss Re following successful pilots in Switzerland and Hong Kong.
The "Flying Classroom" concept cuts the cost of delivering this face-to-face training to a demanding and geographically dispersed audience by moving the classroom instead of the learners, and letting local managers or experts deliver the training.
LINE's solution uses innovative technology to produce a carefully constructed, facilitated workshop that combines video, voting handsets, and group activities to deliver realistic scenario-based training, creating a space for highly motivated, but highly competitive client managers to reflect on their own performance and learn from each other.
LINE worked closely with Swiss Re to create the workshop, where participants are shown video excerpts from simulated client meetings. Learners then use voting handsets to vote on specific questions relating to these excerpts before going into a deeper discussion and reflection on each aspect of the consultative sales and negotiation process. LINE co-authored, filmed, produced, and integrated all elements of the workshop including voting units to display group voting results in PowerPoint®, as well as the laptop and carrying case, dubbed the "Flying Classroom".
The responsible Vice President of Human Resources at Swiss Re says, "LINE was able to develop and deliver a tailored, modern, and cost-effective product that is highly appreciated by our target groups. The voting tools are a great enrichment, and the quality of the videos is compelling thanks to the clear language and messages. The 'Flying Classroom' fully meets our expectations, and we are looking forward to delivering additional workshops in many cities on three continents."
